With the upcoming release of SAP Business One 10.0 end of 2019, SAP is planning various changes.

The most important for our horizontal products (B1 Usability Package, CRM for Outlook and B1 iPayment) are the following 2 changes:

1. SAP Business One 10.0 will only be offered as a 64-bit Client
2. SAP Business One 10.0 will no longer offer Browser Access

With these major changes from SAP, we also thought it was time to evaluate our support of various features in the CRM for Outlook. 

So here is the planned change for the 2020 releases:

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We will have both a 32-bit and 64-bit version of the Server Component

As of this writing, the plan is to automatically detect if the server is connecting to an SAP 9.x or SAP 10.x and work accordingly.

NB: Since the Outlook Add-in is a unified program this will still support 32-bit installations of Office/Outlook.

Learn more here:

FAQ:

Q: I don't agree with the decision. Is there any way I can change your mind?
A: While we are pretty set on making this change and have considered them for over a year before the writing of the document, feel free to voice your opinion and concerns in the comments section below (there might be some scenario we did not consider)?

Q: Will the transition from 32-bit to 64-bit be painless?
A: We will do our utmost to try and make it so, but we also expect there to be some confusions and mistakes (example when we switch from 32-bit to 64-bit server components the 64-bit DI-API and Crystal Report Runtime 64-bit need to be installed, and if you forget you will end up with errors.

Q: I've read somewhere on this site that you planned to switch to 64-bit server components in August 2019. Has this changed?
A: Yes, we evaluated this early plan and found that such a change in the middle of the year was too confusing for everyone so we changed it to happen in first 2020 releases instead and only in the SAP Business One 10 release.

Q: What will you do between the SAP Business One 10.0 release in November and the first release in 2020?
A: We plan to offer a hot-fix-file to the versions for SAP 10 in preview for the 10.0 ramp-up. We will give more info about this as we get closer to the release.

Q: What about SAP 9.2 and 9.3. Will you stop support in 2020?
A: No, right now the plan is not to change the minimum required version of our products (SAP 9.2 PL04).

Q: I have more questions. How can I voice them?
A: Feel free to write in the comments below or send a mail to support@boyum-it.com

Q: When are your plans for the first release in 2020.
A: As always the first releases are expected in early February (more specifically 10th of Feb. 2020 if all goes as planned). Before that, we will as normal release early previews so you can test ahead of the final release