We have been experiencing several cases of the beas 64 bit add-on crashing when run in the SAP Business ONE 64 bit client and the user is not interacting with the screen for a few minutes.
Cause of the problem:
Is to be found in an unknown bug of the Powerbuilder version R0 with OLE objects on 64 bit (this are vastly used in with SAP 10).
If you're running beas 64 bit Add-On with SAP 64 bit client on an SAP version lower than SAP 10, the best option is to uninstall the 64 bit client of SAP and remove beas 64 bit and run ONLY with the 32 bit client of SAP and the 32 bit beas add-on.
If you're running on SAP 10, which only supports the 64 bit client and therefore forces you to use the beas 64 bit Add-on, you will have to install the version linked below that contains an hotfix for the issue.
- Here you can download the version containing the hotfix for the beas crash on 64 bit:
- Here you can download 32bit version (in case you need beas APS gantt)
PLEASE NOTE THAT THIS VERSION COULD NOT BE EXTENSIVELY TESTED INTERNALLY DUE TO THE RUSH WE HAD TO PUT IN FIXING THE POWERBUILDER COMPILER BUG MENTIONED ABOVE. SO PLEASE TEST THIS IN DETAILS BEFORE UPGRADING ANY END CUSTOMER LIVE ENVIRONMENT. PLEASE MAKE SURE THAT YOU'RE CHECKING THE CRASH ISSUE AND ALL OTHER BUSINESS CRITICAL PROCESSES OF YOUR CUSTOMER.
The final fix for the crash issue will be issued with beas 2020.08 available from August 14th. YOU WILL HAVE TO UPGRADE AGAIN ONCE THAT NEW VERSION IS OUT.