How to reset SAP B1 credentials? Naama Aharoni October 02, 2017 11:30 Updated Related articles Connection Error "-4009 - Failed to connect SLD, make sure SLD server is correct and available" SAP Issue - "Unable to access SBO-Common database" My Business One password has changed? Connection Error "-4008 - Login SLD Failed, make sure the company and user credentials are correct" Connection Error "-132 - Error during SBO user authentication" [SBO 9.3 or Higher Only]