SAP Issue - Menuitems suddenly disappear or does the wrong thing

Hi All

Update: SAP have fixed the issue in 9.2 PL04 and higher.

FYI: There is currently a rare bug in SAP Business One (9.2, 9.1 and latest 9.0 releases).

The bug manifest itself in the following way

- You start B1UP together with SAP B1 Client (everything is good)

- You work for a period of time (duration varies)

- During work you notice one of 3 scenarios

1: Suddenly some of B1UP menuitems are not there anymore (most the menuitems under Administration > Addons > B1 Usability Package)

2: You press a main-menu menuitem or right-click menuitem to do an operation but notice that nothing or some other B1UP operation happen instead of the expected

3: When you right-click you see the same menu-item more than once and only some of them work.

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The issue is reported to SAP and we are actively working with to to find the reason but for now it is unknown why it happens (both we and SAP can't recreate :-( ) but we know of other SSP partners having same issue so it indicate a bug on SAP's end that we can't work around.

For now the only thing to do is to restart the client and then everything will work again.

We will update this article as more information arrive