This issue occurs when the server name registered in the AddOnsLocalRegistration.sbo" file does not match the machine that holds the customer's database server and there is a new add-on version available in the SARI table of the Common DB.
Following an upgrade to SAP Business One, the user will encounter problems in upgrading add-ons if they use (local) as the server name in the "AddOnsLocalRegistration.sbo" file.
Please follow SAP Note to fix the issue:
- SAP Note 1357242
- SAP Note 1323680