As as Boyum partner, it's recommendable that all of your colleagues are familiar with the Boyum Portal because this is where you maintain your partnership and get access to our Partner Resources. See how to set up a new Portal User here.
For existing users, we recommend that you update the Portal to ensure access. You can edit your own and colleagues' user admin:
1. Log into the Boyum Portal
2. Go to My Company > Users
3. Find the user you wish to edit under Edit User.
NB! Please note that you can also send a new password to an existing user and delete if needed.