What can i do, if i have a problem with beas WEB APP or beas common service
Question: Can't connect to beas web service
Check, if your tomcat/Apache Server is running
Apache Server: Check the correct Port IP and number
You can see this in beas manager server
Question: View not correct, results not correct, no affect on my database
Please check, if you work with the correct database
If you have more services: check this for all service
You must restart the service after changing
Stop all services and start this with "Start Server Local"
Activate all, what you need
Check again. If now working, any setting in the services are wrong
Question: I can't print
Answer: In Service mode you can use only network printer, not local printer. If you need local printer, start the Service with a local user connection (Window - Services - open the beas service entry - change account)
For test this: You can start the service as "local version" (beas Manager Server" - "Start Server Local"
Question: Common Service don't execute all lines
Answer: Stop the services, Test this with "beas Manager Server" - "Start Server Local" - open debug window - Level 2 and test again. Check the debug protocol.
Question: i need a debug log from beas web services
Open manage server
Stop all services
Click on Button "Start server local"
Open Debug window - Level 2
Try again. Now you see all activies in the debug log
Question: beas web service goes offline after performing some actions.
Answer: Check, if single service is used for common interface and html server.
If yes, create a second service for common interface.